Public Booking Page

Every TheraTap practice automatically receives its own professional booking page. Pet owners can view your practice profile, your services, and request an appointment directly – around the clock, from any device. The page always stays up to date because it is generated directly from your settings.

You do not need your own website: the booking link works immediately. If you already have a website, you can simply embed the calendar there.

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At a Glance

Ready to Go Immediately

Activate the booking page, fill in your profile, share the link – done. No technical knowledge required.

Embeddable in Any Website

Three embedding options for all common website builders. The calendar adapts automatically.

Booking in 3 Steps

Choose a service, pick an appointment, enter your details – pet owners are done in under two minutes.

Multilingual

The booking page is available in German, English, Dutch, and Danish.

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What Pet Owners See on Your Page

Your booking page bundles everything pet owners need for a booking – professionally presented and clearly organized:

Section	What is displayed
Practice Profile	Name, logo, practice type, location with map view
About You	Short and detailed description of your services
Services	Treatment types with name, duration, price, and description
Animal Species	Which animals you treat (dog, horse, cat, etc.)
Opening Hours	Your public office hours
Specializations	Your areas of expertise and special services
Accessibility	Public transport connections and accessibility features
Contact Form	Direct message without revealing your email address
Booking Calendar	Appointment selection with actually available time slots

You manage all information under Settings → Public Profile and Settings → Treatment Types.

Tip

The more complete your profile is, the more professional your page looks. Take a few minutes for your logo, description, and specializations – this builds trust with new clients.

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How Pet Owners Book an Appointment

The booking process guides pet owners to their goal in three simple steps:

1. Select a Treatment Type

   All your active treatment types are clearly listed – with name, description, duration, and price. Pet owners select the appropriate service and proceed directly to the next step.

2. Choose a Preferred Appointment

   A clear calendar shows only the actually available days and time slots. Past days, fully booked slots, and times outside your working hours are automatically hidden. Pet owners can only book when you actually have time.

   If you have set up a booking note (e.g., about directions or preparation), it is displayed here.

3. Enter Contact and Animal Details

   In the last step, all important information is collected:

   • Contact details: First and last name, email, phone, full address
   • Animal details: Name, species (dog, horse, cat, or other), breed, gender, date of birth – optionally also weight and size
   • Message: Space for concerns, symptoms, or questions

   In a sidebar, pet owners see a summary of the selected treatment, appointment, and duration. After accepting the terms of service and privacy policy, the booking is submitted.

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What Happens After the Booking

Depending on your settings, there are two paths:

Mode	Behavior
Appointment Request (default)	The booking appears as an open request. You review the details and confirm or decline.
Automatic Confirmation	The appointment is immediately confirmed and added to the calendar. Ideal if you manage your availability entirely through TheraTap.

Regardless of the mode, the following happens automatically in the background:

• A new contact is created (or an existing one is recognized)
• The animal data is saved as a patient in the patient record
• Rooms and equipment are reserved if you use resources
• You receive a notification about the new request

Note

You select the mode under Settings → Booking Settings. There you will find the option “Accept requests only.”

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Setting Up Your Booking Page

1. Activate Online Booking

   Navigate to Settings → Booking Settings and activate the Online Booking Calendar. Your booking page is automatically enabled.

2. Fill In Your Profile

   Under Settings → Public Profile, you manage all the information that appears on the page – from the description to specializations to the logo.

3. Create Treatment Types

   Under Settings → Treatment Types, you define which services are bookable. Only active treatment types appear on the booking page.

4. Share Your Booking Link

   You can find your personal link under Public Profile. Share it everywhere:

   • Your own website and social media (e.g., Instagram link in bio)
   • WhatsApp status and email signature
   • Google Maps listing
   • QR code on business cards, flyers, or in the waiting room

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Embedding the Calendar in Your Website

Already have your own website? Then embed the booking calendar directly there – pet owners do not have to leave your site. Under Settings → Booking Settings → Integration, you will find ready-made code snippets for three options:

Option	Best for	Description
Custom Element (recommended)	Most websites and website builders	Clean integration, responsive, isolated design via Shadow DOM
Div Element	Wix.com and similar platforms	Compatible with restricted editors
iFrame	Jimdo and systems without script support	Works everywhere, completely isolated, adjusts height automatically

Simply copy the appropriate code and paste it into your website. The calendar automatically adapts to the width of your page and works on all devices.

Tip

The recommended embedding uses Shadow DOM technology: your website design does not affect the calendar and vice versa. Everything always looks clean, regardless of your theme or CSS.

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Intelligent Booking Controls

TheraTap gives you several options so that online booking works exactly the way you need it:

Setting	What it does
Buffer Time	Automatic time gap before and after each appointment (0–180 minutes). Ideal for travel, preparation, and follow-up work.
Lead Time	Defines how last-minute bookings can be made (0–168 hours before appointment start). Prevents overly spontaneous bookings.
Advance Booking	Determines how far in advance appointments can be booked (1–365 days).
Booking Note	A custom text (up to 2,000 characters) displayed to pet owners during appointment selection – e.g., directions or preparation instructions.
Currency	EUR, CHF, DKK, or USD – prices for your treatment types are displayed in your preferred currency.
Requests Only	Decide whether appointments are confirmed directly or received as requests first.

All settings can be found under Settings → Booking Settings.

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Contact Form

Through your public page, pet owners can also send you a message without making a booking – e.g., with questions about your services, accessibility, or their animal. You do not need to publish an email address for this.

Incoming messages can be found under Messages. There you can reply directly and create the contact as a client if needed.

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Visibility in the Therapist Directory

In addition to your personal link, you can make your practice discoverable through the TheraTap therapist directory. To do this, activate:

Settings → Public Profile → Show in public directories

Pet owners can then find you via search, the interactive map, and location filters – and request an appointment directly. A great way to attract new clients without advertising.

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Further Topics

Online Booking Calendar Setup and configuration of the entire online booking system.

Treatment Types Create services that appear on the booking page.

Working Hours When appointments can be booked.

Availability Exceptions Manage vacations, holidays, and other absences.

Appointment Requests Review and confirm incoming bookings.

Profile & Directory Your public profile and the therapist directory.

Contact Form & Messages Direct messages through your public page.

Resources & Rooms Manage rooms and equipment, prevent double bookings.