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Getting Started with TheraTap

Welcome to TheraTap! You’ll be up and running in just a few minutes: create your account, add your first client, document an assessment – and optionally activate your online appointment booking. This guide walks you through everything you need to know.

At a Glance

Section titled “At a Glance”

Ready in 5 Minutes

Create your account, enter your practice details, and start your first treatment – no lengthy setup required.

Professional Assessment

Animal models, AI voice feature, checklists, and photos – all in a single treatment view.

Online Appointment Booking

Set up your booking page and let clients request appointments directly.

Everywhere & Offline

Work on your smartphone, tablet, or desktop – even without an internet connection.

1. Create and Set Up Your Account

Section titled “1. Create and Set Up Your Account”

  1. Register

    Create your account at go.theratap.app. Registration takes less than a minute – all you need is an email address.

  2. Enter your practice details

    Under Settings > Company, enter your practice information:

    • Practice name and address
    • Phone number and email
    • Logo (appears on PDFs and your booking page)

    Learn more at Practice Details & General Settings.

2. Add Your First Client and Animal

Section titled “2. Add Your First Client and Animal”

  1. Create a contact

    • Quick option: Click + Create > New Contact in the top right
    • Via the menu: Contacts > + New Contact

    Enter the name, phone number, and email. Optional: address and notes.

  2. Add an animal and assign it

    • Quick option: Via + Create > New Animal
    • Via the menu: Animals > + New Animal

    Enter the species, breed, age, and any special characteristics, then assign the animal to the contact. In the patient record, you’ll then find all treatments, media, and documents for this patient.

Learn more at Contacts & Patient Records.

3. Create Your First Assessment

Section titled “3. Create Your First Assessment”

  1. Start a treatment

    • Quick option: Click New Treatment in the top right > select the animal
    • Via the patient record: Open the animal > + New Treatment

    The treatment view opens immediately with the appropriate animal model.

  2. Document the assessment

    All tools are available to you in a single view:

    FeatureDescription
    Animal ModelsAnnotations on over 50 anatomical views (horse, dog, cat)
    AI Voice FeatureDictate assessments – the AI assigns everything to the correct fields
    Checklists & FieldsStructured documentation with configurable history-taking fields
    MediaAttach photos, videos, and files directly

  3. Save and continue

    Click Save. After that, you can directly:

    • Create a professional PDF with your practice logo
    • Send the assessment via email to pet owners or colleagues
    • Schedule a follow-up appointment or duplicate the treatment

Learn more at Assessment & Documentation.

4. Set Up Online Appointment Booking

Section titled “4. Set Up Online Appointment Booking”

  1. Complete your public profile

    Under Settings > Public Profile, configure the following:

    • Description, services, and specializations
    • Opening hours and location
    • Visibility in the therapist directory

  2. Create treatment types

    Under Settings > Treatment Types, define the bookable services with duration and price. Learn more at Treatment Types.

  3. Set working hours

    Under Settings > Working Hours, define your available time slots and days off. Learn more at Working Hours.

  4. Activate online booking

    Under Settings > Booking Settings, enable Activate Online Booking Calendar. After that:

Discover More

Section titled “Discover More”

Once the basics are in place, here are more features to streamline your daily practice:

Set Up Your Team

Invite team members and assign permissions. Learn more

Text Templates

Create templates for assessments, contracts, and messages. Learn more

Appointment Reminders

Set up automatic email and SMS reminders. Learn more

Invoices

Create and manage invoices and export to LexWare Office. Learn more

Contracts & Documents

Have consent forms and contracts signed digitally. Learn more

Tasks

Manage to-dos for yourself and your team. Learn more

Next Steps

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