Internal Notices

With internal notices, the staff of a practice can coordinate quickly – without external chat tools. Send one or more colleagues a short message, reply in the thread, and mark it as done once you’ve taken care of it.

Not the customer chat

Internal notices are strictly staff ↔ staff within your team. For communicating with animal owners, use the separate messages/chat area.

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At a glance

Multiple recipients

Send a notice to one or several colleagues at the same time.

Reply in a thread

Every notice becomes a conversation – everyone involved sees the full exchange.

Done per person

Each person marks their own copy as done – independently of the other recipients.

Patient & contact link

Optionally link an animal and/or a contact – ideal for questions about a case.

Unread badge

New notices show up as a counter in the main menu.

Email notification

Recipients are notified by email – for new notices and every reply.

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Where to find notices

Open the area via Menu → Notices. The “My notices” overview shows all notices where you are a recipient – as cards with the sender, time, an optional title, and the text.

The menu entry shows a counter badge as soon as you have unread notices.

Plan note

Internal notices are included in the Praxis plan and during the trial period. On smaller plans, an upgrade hint appears on the menu entry.

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Create a notice

1. Open the area

   Go to Menu → Notices and click + Create notice.

2. Choose recipients

   Under Assign to, select one or more people from your team.

3. Enter the content

   • Title (optional) – a short heading
   • Message (required) – the actual text
   • Customer / Patient (optional) – link an animal and/or a contact

4. Save

   Recipients see the notice in “My notices”, get an increased badge counter, and an email.

You as the creator

Your own notice does not land as open in your inbox – but you’ll see every later reply to it.

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Replying (thread)

On a card, click Reply ↩. The conversation opens with all participants and the previous entries in chronological order. Write your reply and save it.

As soon as someone replies, the notice is marked as open and unread again for all other participants – including the original sender. That way no new activity gets missed and everyone stays in sync.

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Mark as done

Once you’ve taken care of a notice, mark it as done via ✓. This applies only to your own copy – other recipients keep their own status.

Use the Open and Done tabs to filter your notices. A notice you mark as done moves to the “Done” tab. If someone replies later, it automatically reappears under “Open”.

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Notifications

• In the app: A badge on the Notices menu entry shows the number of your unread notices.
• By email: Recipients (not the author) receive an email – both for a new notice and for every reply. The email links directly to the notice in TheraTap.

For emails about your own appointments (assignment, online booking, change, cancellation), see My Notifications separately – independent of internal notices.

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Related topics

• Task management
• Team management
• Contacts & patient records