How does the initial contact form work?

You simply send your customers a link to the form. They fill it out online – without app or registration. As soon as the form is submitted, the new customer automatically appears in your TheraTap app with all captured data.

How do I send the form?

You can send the link to the initial contact form in just a few seconds via email, SMS, or WhatsApp. The link works on all devices – smartphone, tablet, or PC.

What happens to the data from the form?

All information is automatically transferred to your TheraTap system. The new customer and animal are automatically created, all information is stored in a structured way. You can start with anamnesis immediately.

Can customers also fill out the form on mobile?

Yes, the form is fully optimized for mobile devices. Customers can fill it out conveniently on smartphone or tablet – even directly in the stable or on the go. No scanning or transferring notes needed.

Can I customize the form?

Yes, you can customize the form according to your preferences.

Initial Contact Form

New customer intake made easy – fast, digital, and complete

With TheraTap's initial contact form, customers capture all important information before the first appointment. You save time, start optimally prepared for treatment, and have all data automatically stored in the animal file.

All important information directly before the first appointment

Instead of taking data over the phone or on-site, customers fill out the form conveniently online. TheraTap automatically creates the customer and animal – completely, structured, and clearly. This way you start perfectly prepared for the appointment.

Customer data: All important customer data is automatically captured.
Animal data: All animal data is stored in a structured way.
Contact person: Contact details and contact persons are captured.
Initial information about the problem: Initial information about the concern is documented.
Important notes on medical history: Relevant medical history is already captured.

Simply send link – done

You can send the initial contact form link in just a few seconds. Customers fill it out on smartphone, tablet, or PC – without app, without registration. As soon as the form is submitted, you receive an email.

Automatic creation in your system

All information from the form is automatically transferred. No duplicate entries. No paperwork.

New customer is created: Customer data is automatically created in the system.
Animal file is created: The animal file is automatically created and linked.
All information is cleanly structured: All data is organized clearly and stored.
You can start with anamnesis immediately: All basic data is available – you start immediately.

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Frequently asked questions about the Initial Contact Form

: You simply send your customers a link to the form. They fill it out online – without app or registration. As soon as the form is submitted, the new customer automatically appears in your TheraTap app with all captured data.
: You can send the link to the initial contact form in just a few seconds via email, SMS, or WhatsApp. The link works on all devices – smartphone, tablet, or PC.
: All information is automatically transferred to your TheraTap system. The new customer and animal are automatically created, all information is stored in a structured way. You can start with anamnesis immediately.
: Yes, the form is fully optimized for mobile devices. Customers can fill it out conveniently on smartphone or tablet – even directly in the stable or on the go. No scanning or transferring notes needed.
: Yes, you can customize the form according to your preferences.