Customer & Animal Management

Everything in view: Central management of customers and animals

Manage all customer data, animal files, documents, and appointments in one place. Clear, structured, and always up to date.

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Animal File

Complete animal file with all information

The animal file provides you with a central overview of all important information about each animal. From anamnesis to current treatments – everything in one place.

Overview PageAt a glance you see all important information: animal data, current treatments, last appointments, and open tasks.
Chronological AnamnesisAll anamneses are displayed chronologically. Initial contact forms are specially marked, so you can quickly distinguish between initial intake and follow-up anamneses.
Documents, Images, VideosManage all documents, images, and videos directly in the animal file. Perfectly organized and always accessible.

Complete animal file with all information

Two file types for maximum clarity

TheraTap distinguishes between animal and contact files to give you the best possible organization.

Animal File

The animal file contains all animal-related information: anamnesis, findings, documents, images, videos, appointments, and tasks.

Contact File

The contact file manages all customer-related data: contact information, documents, images, videos, appointments, tasks, and consent forms.

Unified Management

Both file types are seamlessly linked. One customer can have multiple animals, and all information remains clearly organized.

Contact File: Everything about your customers

The contact file is your central place for all customer-related information. Manage contact data, documents, and consent forms clearly.

Appointment ManagementAll appointments are directly available in the animal or contact file. See at a glance which appointments are coming up or have already taken place.
TasksCreate tasks directly in the animal or contact file. This way you always keep track of open to-dos and completed tasks.
Consent FormManage digital consent forms directly in the contact file. All consents are clearly documented and always accessible.

Contact File: Everything about your customers

Optimized Workflow

Efficient Data Management

With centralized management of customer and animal data, you save time and always keep track. All information is structured and quickly findable.

Centralized Data Management
All data in one place – no more paperwork. Animal and contact files are clearly organized and always available.
Quick Access
Find all information quickly and easily. The clear structure enables quick access to all relevant data.
Data Security
All data is securely stored on German servers and GDPR-compliant managed. Consent forms are digitally documented and traceable.

FAQ

Frequently Asked Questions

Still have a question? Call us on +49 40 33 46 90 24-0 (Mon–Fri, 9 am–5 pm CET) or message us on WhatsApp.

See all questions

What is an animal file?

The animal file contains all animal-related information such as anamnesis, findings, documents, images, videos, appointments, and tasks. Each animal has its own file that documents all treatments and information chronologically.

What is a contact file?

The contact file manages all customer-related data such as contact information, documents, images, videos, appointments, tasks, and consent forms. A contact can have multiple animals, all of which are linked in the contact file.

How do I manage documents, images, and videos?

You can upload and manage documents, images, and videos directly in the animal or contact file. All media are clearly organized and always accessible.

How does appointment management work?

Appointments can be managed both in the animal file and in the contact file. You see at a glance all past and upcoming appointments directly in the respective file.

Can I create tasks?

Yes, you can create tasks directly in the animal or contact file. This way you always keep track of open to-dos and can link tasks with appointments or treatments.

How do I manage consent forms?

Consent forms are managed digitally in the contact file. You can record, document, and access consents at any time. All consents are stored in a GDPR-compliant manner.

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