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Follow-up & Analytics

Bring inactive animals back and understand your practice in numbers — from due preventive care to revenue, utilization, and patient retention.

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Follow-up

Four ways to bring animals back

Keep an eye on due preventive care, inactive animals and missing follow-ups, and reach out to pet owners so they come back.

Preventive care
Overdue and upcoming vaccinations, deworming, check-ups, and more.
Inactive
Animals whose last visit was a long time ago — the perfect reason for a friendly reminder.
Contact directly
Email, call, and link to the animal file — per row, no detours.
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Analytics & Statistics

Your practice in numbers

Revenue, payment behaviour, appointment utilisation, patient retention and catchment area at a glance — with charts, heatmap, geo map and trend comparison to the previous period.

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Trend comparison
Metrics with trend arrows compared to the same-length prior period — month, quarter, or custom.
Heatmap & utilization
See at a glance when your calendar is busiest — ideal for booking hours and availability.
Reactivation list
Patients who have not been seen in a long time — one click to the animal file.

Try Follow-up & Analytics free

Reach pet owners proactively and make better decisions with real numbers. Try free for 7 days.

TheraTap App Screenshot

Frequently asked questions about Follow-up & Analytics

Follow-up is in the main navigation or via the “Upcoming preventive care” dashboard tile. Analytics is under Statistics in the navigation.

Month, previous month, quarter, year, or a custom range — all metrics include a trend vs. the prior period.

Yes. The team comparison shows appointments, hours, new patients, and revenue per person — or filter the entire report by one therapist.