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Protect your TheraTap account even better – with an authenticator app or a passwordless passkey

Protect your TheraTap account even better – with an authenticator app or a passwordless passkey

Your TheraTap account holds sensitive data – patient records, findings, invoices. To protect that account even better, TheraTap now offers two-factor authentication and passkeys. Both are optional and set up in just a few seconds.

Two-factor authentication (2FA)

With 2FA, your password alone is no longer enough. When signing in, you also enter a 6-digit code from an authenticator app – such as Google Authenticator, Microsoft Authenticator or 1Password.

How to enable it:

  1. Settings → Security → Enable
  2. Scan the QR code with your authenticator app
  3. Enter the displayed 6-digit code
  4. Save your recovery codes somewhere safe

The recovery codes are your emergency access – if you ever lose your phone, you can still get into your account.

Passkeys: sign in without a password

Even more convenient are passkeys. Instead of typing a password, you confirm the sign-in with your device’s unlock method – Touch ID, Face ID, Windows Hello or your phone’s PIN.

Passkeys are not only faster but also phishing-resistant: there is no password that could accidentally be entered on a fake site.

You add a passkey under Settings → Security → Add passkey. You can register multiple devices and then sign in on the login page with “Sign in with a passkey” – no password needed.

You decide

2FA and passkeys can be used independently of each other and removed at any time. Choose just one method or combine both – whatever fits your daily work.

You can find a detailed step-by-step guide in the documentation on two-factor & passkeys.

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